Company Policy on Appropriate Language Use

Purpose:

This policy aims to foster a respectful and professional environment for all interactions between our company and its customers. We are committed to maintaining a positive experience for everyone involved.

Scope:

This policy applies to all customers engaging with our company through any communication channels, including but not limited to phone calls, emails, and messaging platforms like WhatsApp, Live Chat on website, etc.

Supported Languages:

Our company supports text-based communications in English only, and voice-based communications in English, Hindi, and Marathi. This allows us to serve a diverse customer base and ensure clear and effective interactions.

Policy:

Enforcement:

This policy will be enforced by our customer service team. They are authorized to issue warnings and take necessary actions to uphold the standards outlined in this policy.

Review and Updates:

This policy will be reviewed and updated as needed to ensure it remains effective and relevant.

Contact Information:

For any questions or concerns regarding this policy, please contact our team at [email protected].